Shipping Details

Thank you for shopping with Kaelithgus! Below you will find all the information you need about our shipping policies and delivery times.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Estimated Delivery Times

Shipping Method	Estimated Delivery	Cost
Standard Shipping	7–15 business days	Free on orders over $50
Express Shipping	3–7 business days	Calculated at checkout
International Shipping	10–25 business days	Calculated at checkout

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier's website.

Shipping Restrictions

• We currently ship to most countries worldwide.
• Some remote areas may experience longer delivery times.
• We are not responsible for delays caused by customs, weather, or other factors beyond our control.

Customs & Import Duties

International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Kaelithgus is not responsible for any additional charges imposed by your country's customs authority.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@Kaelithgus.store and we will work to resolve the issue promptly.

Contact Us

For any shipping-related questions, feel free to reach out to our support team at support@Kaelithgus.store. We aim to respond within 2–3 business days.

Last updated: September 2026